Frequently Asked Questions
WHERE CAN EMPLOYEES FIND THEIR CLAIMS?
Employees can see their Blue Cross and Blue Shield of Texas claims for doctor visits and services processed at Blue Access for Members.
HOW CAN MY EMPLOYEES FIND A HEALTHCARE PROVIDER?
Employees can sign in to their Blue Access for Members account to use the provider-finder search bar that draws directly from their specific healthcare plan. Alternatively, if a member already knows what type of plan they are on, they can use the provider-finder tool directly through the following links:
WHO CAN HELP MY EMPLOYEE WITH BENEFIT QUESTIONS?
Employees have access to their very own Benefit Value Advisor (BVA) who is dedicated to helping them understand and get the most out of their specific plan. Employees can call their BVA at 855-762-6084.
