Contact Us Today


For Our Members


BCBSTX Customer Care & BVA
For questions about your medical benefits, claims, and finding a doctor.
TXHB Member Services
For questions about your enrollment or eligibility.
800-282-5385 (M–F, 8AM–5PM)
Texas Health Benefits Pool
TX Health Benefits
PO Box 140526
Austin, TX 78714-0526
Medical Claim Address
Blue Cross and Blue Shield of Texas
P.O. Box 660044
Dallas, TX 75266-0044
For Our Benefit Coordinators

Dedicated Benefit Coordinator Line
For questions about billing, eligibility, or any of your responsibilities as a benefit coordinator. 
800-537-9898 (M-F 8am – 5pm)
For Our Providers

800-451-0287
(24 hours, 7 days a week) 
Want to request a training topic for our Benefit Coordinator Team? Submit your request below!

Find Your Sales Exec
For ASO (Self Insured) and POOL (Fully Insured) considerations
Send Your Quote Requests To

TXHB Region Map
Joe Sanchez Headshot
Joe Sanchez
North Region: 2, 3, 5, 8, 13, 15
Email: Joe.Sanchez@txhb.gov
Office: (512) 719-6765
Mobile: (512) 719-9486
Vacant
LaKeisha James
Central Region: 4, 6, 9, 10
Email: LaKeisha.James@txhb.gov
Office: (512) 719-6525
Mobile: (737) 802-6719
Derrick Benn Headshot
Derrick Benn
South Region: 7, 11, 12, 14, 16
Email: Derrick.Benn@txhb.gov
Office: (512) 719-6757
Mobile: (512) 298-8681